Introduction

Pakistan's banking system has seen rapid growth, with Islamic banking gaining popularity as a supposedly interest-free alternative to conventional banking. However, many unsuspecting customers have fallen victim to hidden charges and deceptive practices, especially in pension-related financial products. One of the most alarming revelations is how some Pakistani banks charge up to 35% in ‘fees,’ cutting deep into retirees’ savings.

This article sheds light on this financial malpractice, revealing how pensioners are being exploited under the guise of Islamic banking principles. We will explore how these hidden fees work, their legal implications, and what pensioners can do to protect themselves.

The Rise of Islamic Banking in Pakistan

Islamic banking has gained traction in Pakistan over the past two decades, with banks promoting Shariah-compliant financial products that claim to avoid riba (interest). These products appeal to devout Muslims who wish to adhere to Islamic principles in their financial dealings.

However, critics argue that some of these "Shariah-compliant" products are merely rebranded versions of conventional banking schemes, with fees and service charges disguised under different names. Pension-related banking services have become a prime target for these questionable practices.

How Banks Are Exploiting Pensioners

Many pensioners in Pakistan trust banks to manage their retirement funds, assuming that their money will be safe. However, some financial institutions impose excessive service charges, deducting up to 35% of pensions under various pretexts. These fees may be labeled as:

• Processing Fees – Charged when pensioners withdraw or transfer funds.
• Account Maintenance Fees – Monthly or annual charges for keeping an account active.
• Zakat Deductions – Although zakat is a religious obligation, banks sometimes deduct it automatically without informing the customer.
• Service Charges on Transactions – Extra deductions when pensioners use ATMs or transfer funds.

A Case Study: Hidden Charges on Pension Accounts

Consider an elderly pensioner named Ahmed, who receives a monthly pension of PKR 50,000. When withdrawing his pension, he notices that his account balance is always lower than expected. After investigating, he realizes that the bank has deducted nearly 35% of his funds over several months under different charges.

Ahmed’s case is not unique. Thousands of pensioners face similar issues, with no clear recourse or transparency from banks.

Are These Fees Justified?

Banks justify these deductions by claiming they are operational costs required to sustain banking services. However, the lack of transparency raises ethical concerns. Islamic banking, which promises fairness and ethical finance, should not exploit customers in this manner.

Image credit: https://the420.in/pension-scam-here-is-how-scammers-are-stealing-hard-earned-money/

The Role of the State Bank of Pakistan (SBP)

The State Bank of Pakistan (SBP) is responsible for regulating financial institutions. In recent years, SBP has issued warnings against excessive fees and unauthorized deductions. However, enforcement remains weak, and many banks continue these practices unchecked.

Legal Actions and Customer Complaints

Many pensioners have lodged complaints against banks, but the resolution process is slow. While some cases have led to partial refunds, others have been dismissed due to legal loopholes that favor banks. Financial experts argue that there is an urgent need for stricter regulations to protect pensioners.

What Can Pensioners Do?

To avoid falling victim to these hidden charges, pensioners can take the following steps:

1. Regularly Check Bank Statements – Monitor all transactions to identify unauthorized deductions.
2. Understand Banking Fees – Request a detailed list of fees from the bank before opening an account.
3. Use Government Banking Services – Consider pension accounts offered by government institutions, which may have lower fees.
4. File Complaints – Report excessive charges to the State Bank of Pakistan or consumer protection agencies.
5. Raise Awareness – Spread the word about these practices to help other pensioners stay informed.

Conclusion

The exploitation of pensioners through excessive banking fees is a serious issue that undermines trust in Pakistan's financial system. While Islamic banking promises ethical financial solutions, some institutions are misusing this model to impose hidden charges. It is crucial for regulatory bodies to step up enforcement and for pensioners to stay vigilant to protect their hard-earned money.

Disclaimer:

This article is for informational purposes only and does not constitute financial or legal advice. Readers are encouraged to consult with financial professionals before making any banking decisions.